Sample Protocol for Pilot-Testing Survey Items (pdf) As I explain in my January 2008 Assessment101 article, piloting surveys is one of several steps that can be taken to help ensure they're effective.

Assessment Planning Matrix (doc) This is one example of how your assessment process can be documented and communicated to various constituents (faculty, students, accreditors, etc.).  Terms are defined and an example of a completed matrix is given.   The matrix is in Word format so you can download and modify for your own use.  Please note the embedded links which take you to definitions and websites.

Assessment Planning Flow Chart This is an interactive CD-ROM that provides a guide through the stages of assessment planning at the program and institutional levels.  In addition to the interactive Flow Chart, it contains assessment references that assist in providing a context for the assessment process.

Planning Process Self-Assessment (pdf) This is a self-assessment tool to help faculty determine progress in developing a continuous quality assurance process. It is designed as a part of the Assessment Planning Flow Chart^©.

Baldrige Quality Criteria This article, "Business Excellence Assessments: How Baldrige-style assessments are used to drive improvement" provides a concise overview of the Baldrige.  Additional information can be found at the Baldrige homepage.

ISO (International Organization for Standardization) This ISO webpage provides a comprehensive overview of the ISO quality processes.

Compare Baldrige with ISO This article compares the elements of the ISO quality management system (QMS) with the Baldrige business management system (BMS).

Six Sigma This is a Six Sigma guide written for both novice and experienced quality practitioners

Lean Manufacturing This article provides an overview of the fundamentals of lean manufacturing.

Rubrics: What Are They Good for Anyway? Part I  (pdf)  An Assessment101 column in ABET's CommunityMatters newsletter.

Rubrics: What Are They Good for Anyway? Part II  (pdf)  An Assessment101 column in ABET's CommunityMatters newsletter.

Rubrics: What Are They Good for Anyway? Part III  (pdf)  An Assessment101 column in ABET's CommunityMatters newsletter.

Holistic Rubric Example (pdf) This is a supplement to the above Assessment101 articles on rubrics.

Promise and Pitfalls of Electronic Portfolios  (pdf)  An article by Gloria Rogers and Julia Williams.

Portfolios: Proceed with Caution  (pdf)  An article by Gloria Rogers and Julia Williams.

Electronic Portfolios (pdf) This is handout from a session at the American Association of Higher Education on the use of electronic portfolio.  Additional information on the use of electronic portfolios at Rose-Hulman Institute of Technology can be found at www.rose-hulman.edu/CASO. 

Direct and Indirect Assessments: What Are They Good For? (pdf)  An Assessment101 column in ABET's CommunityMatters newsletter.

Do Grades Make the Grade for Program Assessment? This brief article discusses the use of course and/or test grades as evidence of student learning.

Surveys and Questionnaires: Do They Measure Up?  (pdf) This Assessment101 article discusses the use of surveys and questionnaires.

Using Course or Test Grades for Program Assessment  (pdf)  An Assessment101 column in ABET's CommunityMatters newsletter.

When Is Enough Enough?  (pdf)  An Assessment101 column in ABET's CommunityMatters newsletter.

Telling Your Story - Part 2, Program Educational Objectives Matrix (pdf)  An example showing how to report results of program educational objectives, based on the Assessment101 column in ABET's CommunityMatters newsletter.

Lessons Learned: Things I Wish I Had Known  (pdf) This short article highlights lessons learned in program assessment planning.

Assessment: Could You Please Repeat the Question? (pdf) This short article addresses how to understand the questions we are attempting to answer through program assessment.

Making a List and Checking It Twice  (pdf) This short article describes what to look for in a model assessment plan.

How Are We Doing? (pdf) A report card on the state of assessment within ABET-accredited programs.

Assessment: The Ultimate Open-Ended Design Problem (pdf) Similarities between program assessment of student learning and developing a product or process for a client are explored in this brief article.

ABET Faculty Workshop on Assessing Program Outcomes

Best Assessment Processes

ABET Webinars

Assessment Crossword puzzle (answers) (pdf)